ph king Privacy Policy
This Privacy Policy explains how ph king collects, uses, stores, and protects the personal information of players on our Philippines mobile gaming platform. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws. Please read this page carefully so you understand your rights and how your information is managed.
1. Information We Collect
When you register and use the ph king platform, we collect certain personal information that is necessary to operate your account and provide our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required for account creation and identity verification. We also collect financial information such as your preferred payment method details — including GCash or Maya account references and local bank details — solely for the purpose of processing deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your device type, operating system, browser, IP address, and session activity logs to ensure platform security and improve your experience. We may also collect copies of government-issued identification documents when you are required to complete enhanced identity verification under our Know Your Customer process. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required by applicable regulations.
2. How We Use Your Information
The personal information you provide to ph king is used primarily to create and manage your player account, process financial transactions, and deliver the gaming services you have requested on our Philippines platform. We use your identity and contact details to verify your eligibility to play, communicate important account updates, and respond to your support enquiries in a timely manner. Financial data is used exclusively to process deposits and withdrawals and to comply with anti-money laundering obligations under Philippine law. Technical and session data is used to monitor platform security, detect fraudulent activity, and optimise the performance of our mobile gaming experience. We may use your contact information to send you service-related communications such as account notifications, security alerts, and updates to our terms or policies — these are not marketing messages and cannot be opted out of while your account remains active. We do not use your personal data to build advertising profiles or share it with third-party marketers under any circumstances.
3. Data Sharing and Third Parties
ph king does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We share your data only with carefully selected service providers who assist us in operating the platform, including payment processors such as GCash and Maya, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units in response to lawful requests or as part of our compliance obligations. If ph king undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with game providers beyond what is technically necessary to deliver the game session you have initiated. Any third party that receives your data is required to maintain confidentiality and may not use it for any purpose other than the one for which it was disclosed.
4. Data Retention
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with regulatory obligations. Technical logs and session data are retained for shorter periods consistent with their operational purpose and are deleted once they are no longer needed for security monitoring or dispute resolution. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, and will inform you of any data that must be retained for legal or regulatory reasons. We conduct periodic reviews of the data we hold to ensure that information which is no longer necessary is securely deleted or anonymised in a timely manner.
5. Your Rights Under the Data Privacy Act
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by ph king. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been unlawfully processed, and the right to data portability where technically feasible. To exercise any of these rights, you may contact our data privacy team at [email protected] with your request, and we will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request to ensure the security of your account information.
6. Cookies and Tracking
The ph king platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use your account. We also use analytics cookies to understand how players navigate the platform so we can improve the user experience — these do not identify you personally and are processed in aggregate form only. You can manage your cookie preferences through your browser settings, though disabling non-essential cookies will not affect your access to core platform features. We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on the ph king platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and consistent with your privacy expectations as a Filipino player.
7. Security Measures
ph king implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account data is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff who require it to perform their specific job functions, and all such staff are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform and the data it holds. In the event of a personal data breach that is likely to result in harm to affected players, we will notify the relevant Philippine regulatory authority and affected individuals in accordance with our legal obligations and within the timeframes prescribed by law. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential.
8. Changes to This Policy
ph king may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer to players in the Philippines. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. The date at the top of this page indicates when the policy was last reviewed and updated. Your continued use of the ph king platform after a policy update constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should discontinue use of the platform and may request account closure by contacting our support team. We encourage you to review this page periodically so you remain informed about how we handle your personal information.
Quick Reference
- Data collected: name, contact, payment, device info
- Purpose: account operation, compliance, security
- No data sold to marketers
- Retention: 5+ years for regulated records
- Your rights: access, correct, delete, object
- Contact: [email protected]
Related Pages
Data Privacy Contact
For data access requests, corrections, or deletion enquiries, reach our privacy team directly.
Visit FAQ for More HelpYour Data, Your Rights
A summary of the key protections ph king provides to every Filipino player on our platform.
Encrypted Storage
All personal and financial data stored on the ph king platform is encrypted at rest and in transit, protecting your information from unauthorised access at every stage.
No Data Selling
We never sell, rent, or share your personal information with advertisers or data brokers. Your data is used only to operate your account and comply with Philippine regulations.
Right to Correct
You can request a correction to any inaccurate personal information in your account at any time by contacting our support team at [email protected].
Right to Erasure
Subject to legal retention requirements, you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Breach Notification
In the unlikely event of a data breach affecting your information, ph king will notify you and the relevant Philippine authority within the legally required timeframe.
DPA 2012 Compliant
Our data practices are aligned with the Philippine Data Privacy Act of 2012 (RA 10173), ensuring your rights as a Filipino data subject are fully respected and upheld.
Questions About Your Privacy?
If you have questions about how ph king handles your personal data, or if you would like to exercise any of your rights under the Philippine Data Privacy Act, our support team is ready to help. You can also visit the FAQ page for answers to common questions about account data, verification, and security. Ready to get started on the platform? Create your account today and enjoy slots, live casino, and sports betting with full confidence that your data is protected.